#1 Shipping- Ready to ship items will take 1-8 business days. Tracking will provided to your email and Tiny Toes account along with your order number.

#2 Pre-Orders- ETA for pre-order's range from 2-6 weeks max. Please do not purchase from pre-orders if you are on a tight deadline. Please note you are purchasing this item knowing it is not in stock and has to go through production. No changes can be made after purchasing.

#3 Refunds- All items will be inspected before being shipped for defects. No refunds will be given, other than a manufacturing defect.

#4 Custom Orders- No custom orders are available at this time. But we are always open for new ideas and suggestions.

#5 Out of USA Shipping- We are currently not shipping products out of the USA.